Terms and Conditions

Terms and Conditions for Supply of Goods 

1.1 Definitions:  

"Business Day" means a day (other than a Saturday, Sunday or public holiday) when banks in  London are open for business. 

"Conditions" means the terms and conditions set out in this document as amended from  time to time in accordance with clause 11.3. 

"Contract" means the contract between the Supplier and the Customer for the sale and  purchase of the Goods in accordance with these Conditions. 

"Customer" means the person, company, trader or firm who purchases the Goods from the  Supplier. 

"Force Majeure Event" means an event or circumstance beyond a party's reasonable control. "Goods" means the goods (or any part of them) set out in the Order. 

“Intellectual Property  Rights” 

means patents, copyright and related rights, trade marks, business names and  domain names, goodwill and the right to sue for passing off, rights in designs,  rights to use and all other intellectual property rights. 

"Order" means the Customer's order for the Goods, as set out in the Customer's  purchase order form or the Customer's written acceptance of the Supplier's  

quotation, as the case may be. 

"Specification" means any specification for the Goods, including any related plans,  measurements and drawings, that is agreed in writing by the Customer and the  


"Supplier" means Peterlee Glass Company Limited (registered in England and Wales with  company number 01334681). 

1.2 Interpretation: 

1.2.1 a reference to a statute or statutory provision is a reference to such statute or provision as amended or re-enacted.  A reference to a statute or statutory provision includes any subordinate legislation made under that statute or  statutory provision, as amended or re-enacted. 

1.2.2 any phrase introduced by the terms including, include, in particular or any similar expression shall be  construed as illustrative and shall not limit the sense of the words preceding those terms. 

1.2.3 a reference to writing or written includes faxes and emails. 


2.1 These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or  incorporate, or which are implied by trade, custom, practice or course of dealing. 

2.2 The Order constitutes an offer by the Customer to purchase the Goods in accordance with these Conditions. The  Customer is responsible for ensuring that the terms of the Order and any applicable Specification submitted by the  Customer are complete and accurate. 

2.3 The Order shall only be deemed to be accepted when the Supplier issues a written acceptance of the Order, at  which point the Contract shall come into existence. 

2.4 Any samples, drawings, descriptive matter or advertising produced by the Supplier and any descriptions or  illustrations contained in the Supplier's catalogues or brochures are produced for the sole purpose of giving an  approximate idea of the Goods referred to in them. They shall not form part of the Contract nor have any  contractual force. 

2.5 A quotation for the Goods given by the Supplier shall not constitute an offer. A quotation shall only be valid for a  period of 45 Business Days from its date of issue. 

  1. GOODS 

3.1 The Goods are described in the Specification. 

3.2 To the extent that the Goods are to be manufactured in accordance with a Specification supplied by the Customer,  the Customer shall indemnify the Supplier against all liabilities, costs, expenses, damages and losses (including any  direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and  other professional costs and expenses) suffered or incurred by the Supplier in connection with any claim made  against the Supplier for actual or alleged infringement of a third party's intellectual property rights arising out of or  in connection with the Supplier's use of the Specification. The Customer is responsible for ensuring that all  measurements, drawings and designs provided in the Specification are correct and accurate whether provided by  the Supplier or provided by the Customer. This clause 3.2 shall survive termination of the Contract. 

3.3 The Supplier reserves the right to amend the Specification if required by any applicable statutory or regulatory  requirements or British standards. 

3.4 By providing the Order, the Customer warrants that the use of the Goods is appropriate to the intended application  and their use complies with all local and national legislation, building regulations, standards, codes of practice and 

any other requirements particularly but without limitation the safety section of BS6262 1982 British Standard Code  Of Practice for glazing for Building Regulations 1991 document N (and any regulations or codes of practice  amending, superseding or in addition to the same) copies of which are available for inspection at the Supplier’s offices.  

3.5 All Intellectual Property Rights in connection with the Goods shall be owned by the Supplier.  4. DELIVERY 

4.1 The Supplier shall ensure that each delivery of the Goods is accompanied by a delivery note that shows the date of  the Order, all relevant Customer and Supplier reference numbers, the type and quantity of the Goods (including the  code number of the Goods, where applicable), special storage instructions (if any) and, if the Goods are being  delivered by instalments, the outstanding balance of Goods remaining to be delivered. 

4.2 The Supplier shall deliver the Goods to the location set out in the Order or such other location as the parties may  agree at any time after the Supplier notifies the Customer that the Goods are ready or, if agreed in writing, the  Customer shall collect the Goods from the Supplier's premises as set out in the Order or such other location as may  be advised by the Supplier prior to delivery (Delivery Locations) within three Business Days of the Supplier  notifying the Customer that the Goods are ready. 

4.3 Delivery is completed on the completion of unloading or loading (as applicable) of the Goods at the Delivery  Location. 

4.4 Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. The Supplier  shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or the Customer's  failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the  supply of the Goods. The Customer shall inform the Supplier if Goods do not arrive within 14 days of the estimated  delivery date. 

4.5 If the Supplier fails to deliver the Goods, its liability shall be limited to the costs and expenses incurred by the  Customer in obtaining replacement goods of similar description and quality in the cheapest market available, less  the price of the Goods. The Supplier shall have no liability for any failure to deliver the Goods to the extent that  such failure is caused by a Force Majeure Event or the Customer's failure to provide the Supplier with adequate  delivery instructions or any other instructions that are relevant to the supply of the Goods. 

4.6 If the Customer fails to take or accept delivery of the Goods within three Business Days of the Supplier notifying  the Customer that the Goods are ready, then, except where such failure or delay is caused by a Force Majeure  Event or the Supplier's failure to comply with its obligations under the Contract: 

4.6.1 delivery of the Goods shall be deemed to have been completed at 9.00 am on the third Business Day after the day  on which the Supplier notified the Customer that the Goods were ready; and 

4.6.2 the Supplier shall store the Goods until delivery takes place, and charge the Customer for all related costs and  expenses (including insurance). 

4.7 If ten Business Days after the day on which the Supplier notified the Customer that the Goods were ready for  delivery the Customer has not taken or accepted delivery of them, the Supplier may resell or otherwise dispose of  part or all of the Goods and, after deducting reasonable storage and selling costs, charge the Customer for any  shortfall below the price of the Goods. 

4.8 The Supplier may deliver the Goods by instalments, which shall be invoiced and paid for separately. Any delay in  delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment. 5. QUALITY 

5.1 The Supplier warrants that on delivery the Goods shall: 

5.1.1 conform in all material respects with their description and the Specification; and 

5.1.2 be free from material defects in design, material and workmanship. 

5.2 Subject to clause 5.3, if: 

5.2.1 the Customer gives notice in writing to the Supplier within a 24 hours of delivery that some or all of the Goods do  not comply with the warranty set out in clause 5.1; 

5.2.2 the Supplier is given a reasonable opportunity of examining such Goods; and 

5.2.3 the Customer (if asked to do so by the Supplier) returns such Goods to the Supplier's place of business at the  Customer's cost, 

the Supplier shall, at its option, repair or replace the defective Goods, or refund the price of the defective Goods in  full. 

5.3 The Supplier shall not be liable for the Goods' failure to comply with the warranty set out in clause 5.1 in any of the  following events: 

5.3.1 the Customer makes any further use of such Goods after giving notice in accordance with clause 5.2; 5.3.2 the defect arises because the Customer failed to follow the Supplier's oral or written instructions as to the storage,  commissioning, installation, use and maintenance of the Goods or (if there are none) good trade practice regarding  the same; 

5.3.3 the defect arises as a result of the Supplier following any drawing, design or Specification supplied by the  Customer; 

5.3.4 the Customer alters or repairs such Goods without the written consent of the Supplier;

5.3.5 the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working  conditions; or 

5.3.6 the Goods differ from the Specification as a result of changes made to ensure they comply with applicable statutory  or regulatory requirements. 

5.4 Except as provided in this clause 5, the Supplier shall have no liability to the Customer in respect of the Goods'  failure to comply with the warranty set out in clause 5.1. 

5.5 The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 are, to the fullest extent permitted by law,  excluded from the Contract. 

5.6 These Conditions shall apply to any repaired or replacement Goods supplied by the Supplier. 6. TITLE AND RISK 

6.1 The risk in the Goods shall pass to the Customer on completion of delivery. 

6.2 Title to the Goods shall not pass to the Customer until the earlier of: 

6.2.1 the Supplier receives payment in full (in cash or cleared funds) for the Goods, in which case title to the Goods shall  pass at the time of payment of all such sums; or 

6.2.2 the Customer resells the Goods, in which case title to the Goods shall pass to the Customer at the time specified in  clause 6.4. 

6.3 Until title to the Goods has passed to the Customer, the Customer shall: 

6.3.1 store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as  the Supplier's property; 

6.3.2 not remove, deface or obscure any identifying mark or packaging on or relating to the Goods; 6.3.3 maintain the Goods in satisfactory condition and keep them insured against all risks for their full price from the date  of delivery; 

6.3.4 notify the Supplier immediately if it becomes subject to any of the events listed in clause 8.1; and 6.3.5 give the Supplier such information relating to the Goods as the Supplier may require from time to time. 6.4 Subject to clause 6.5, the Customer may resell or use the Goods in the ordinary course of its business (but not  

otherwise) before the Supplier receives payment for the Goods. However, if the Customer resells the Goods before  that time: 

6.4.1 it does so as principal and not as the Supplier’s agent; and 

6.4.2 title to the Goods shall pass from the Supplier to the Customer immediately before the time at which resale by the  Customer occurs. 

6.5 If before title to the Goods passes to the Customer the Customer becomes subject to any of the events listed in  clause 8.1, then, without limiting any other right or remedy the Supplier may have: 

6.5.1 the Customer's right to resell the Goods or use them in the ordinary course of its business ceases immediately; and 6.5.2 the Supplier may at any time: the Customer to deliver up all Goods in its possession that have not been resold, or irrevocably incorporated  into another product; and the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Goods  are stored in order to recover them. 


7.1 The price of the Goods shall be the price set out in the Order, or, if no price is quoted, the price set out in the  Supplier's published price list in force as at the date of delivery. 

7.2 The Supplier may, by giving notice to the Customer at any time up to 10 Business Days before delivery, increase  the price of the Goods to reflect any increase in the cost of the Goods that is due to: 

7.2.1 any factor beyond the Supplier's control (including foreign exchange fluctuations, increases in taxes and duties, and  increases in labour, materials and other manufacturing costs); 

7.2.2 any request by the Customer to change the delivery date(s), quantities or types of Goods ordered, or the  Specification; or 

7.2.3 any delay caused by any instructions of the Customer or failure of the Customer to give the Supplier adequate or  accurate information or instructions. 

7.3 The price of the Goods: 

7.3.1 excludes amounts in respect of value added tax (VAT), which the Customer shall additionally be liable to pay to the  Supplier at the prevailing rate, subject to the receipt of a valid VAT invoice; and 

7.3.2 excludes the costs and charges of packaging, insurance and transport of the Goods, which shall be invoiced to the  Customer. 

7.4 The Supplier may invoice the Customer for the Goods on or at any time after the completion of delivery. 7.5 The Customer shall pay the invoice in full and in cleared funds by the end of the month following the month the  invoice was dated. Payment shall be made to the bank account nominated in writing by the Supplier. Time for  payment is of the essence. 

7.6 If you are a new customer (New Customer) to the Supplier, the Supplier may invoice immediately on acceptance  of your order and the New Customer shall pay the invoice in full and in cleared funds before completion of delivery. 

7.7 If the Customer fails to make any payment due to the Supplier under the Contract by the due date for payment,  then the Customer shall pay interest on the overdue amount at the rate of 4% per annum above Bank of England's  base rate from time to time. Such interest shall accrue on a daily basis from the due date until actual payment of  the overdue amount, whether before or after judgment. The Customer shall pay the interest together with the  overdue amount. 

7.8 The Customer shall pay all amounts due under the Contract in full without any set-off, counterclaim, deduction or  withholding (except for any deduction or withholding required by law). The Supplier may at any time, without  limiting any other rights or remedies it may have, set off any amount owing to it by the Customer against any  amount payable by the Supplier to the Customer. 

7.9 At the Supplier’s option all glass will be measured and charged in accordance with the principle of the Standard  Method of Measurement except where made or processed at the factory to special sizes, which are subject to  minimum size charges detailed in any of the Supplier’s tariffs or quotations. Ovals, circles or regular shapes will be  charged the full size of the rectangular pane from which they are cut. Where more than one pane of any size is to  be invoiced, the area for the pane will be calculated and rounded up to two decimal places of a square metre, and  this will be multiplied by the number of panes. Imported glass supplied may be measured and charged for in  accordance with the rules or custom and practice of the country from which the glass is imported. 

7.10 The price of the Goods will be calculated by reference to measurements rounded to the nearest 10mm for linear  measurements or rounded to the nearest two decimal places for areas m2.  


8.1 Without limiting its other rights or remedies, the Supplier may terminate this Contract with immediate effect by  giving written notice to the Customer if: 

8.1.1 the Customer commits a material breach of any term of the Contract and (if such a breach is remediable) fails to  remedy that breach within 10 Business days of that party being notified in writing to do so; 

8.1.2 the Customer takes any step or action in connection with its entering administration, provisional liquidation or any  composition or arrangement with its creditors (other than in relation to a solvent restructuring), being wound up  (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver  appointed to any of its assets or ceasing to carry on business; 

8.1.3 the Customer suspends, threatens to suspend, ceases or threatens to cease to carry on all or a substantial part of  its business; or 

8.1.4 the Customer's financial position deteriorates to such an extent that in the Supplier's opinion the Customer's  capability to adequately fulfil its obligations under the Contract has been placed in jeopardy. 

8.2 Without limiting its other rights or remedies, the Supplier may suspend provision of the Goods under the Contract  or any other contract between the Customer and the Supplier if the Customer becomes subject to any of the  events listed in clause 8.1.1 to clause 8.1.4, or the Supplier reasonably believes that the Customer is about to  become subject to any of them, or if the Customer fails to pay any amount due under this Contract on the due date  for payment. 

8.3 Without limiting its other rights or remedies, the Supplier may terminate the Contract with immediate effect by  giving written notice to the Customer if the Customer fails to pay any amount due under the Contract on the due  date for payment. 

8.4 On termination of the Contract for any reason the Customer shall immediately pay to the Supplier all of the  Supplier's outstanding unpaid invoices and interest. 

8.5 Termination of the Contract shall not affect any of the parties' rights and remedies that have accrued as at  termination, including the right to claim damages in respect of any breach of this Contract that existed at or before  the date of termination. 

8.6 Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or  after termination shall remain in full force and effect. 


9.1 Nothing in these Conditions shall limit or exclude the Supplier's liability for: 

9.1.1 death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as  applicable); 

9.1.2 fraud or fraudulent misrepresentation; 

9.1.3 breach of the terms implied by section 12 of the Sale of Goods Act 1979; or 

9.1.4 defective products under the Consumer Protection Act 1987. 

9.2 Subject to clause 9.1: 

9.2.1 the Supplier shall under no circumstances whatsoever be liable to the Customer, whether in contract, tort  (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential  loss arising under or in connection with the Contract; and 

9.2.2 the Supplier's total liability to the Customer in respect of all other losses arising under or in connection with the  Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no  circumstances exceed the price of the Goods.


Neither party shall be in breach of this Contract nor liable for delay in performing, or failure to perform, any of its  obligations under this Contract if such delay or failure result from a Force Majeure Event. If the period of delay or  non-performance continues for 3 weeks, the party not affected may terminate this Contract by giving 5 Business  Days written notice to the affected party. 


11.1 Assignment and other dealings. 

11.1.1 The Supplier may at any time assign, transfer, mortgage, charge, subcontract or deal in any other manner with all  or any of its rights or obligations under the Contract. 

11.1.2 The Customer may not assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other  manner with any or all of its rights or obligations under the Contract without the prior written consent of the  Supplier. 

11.2 Entire agreement. 

11.2.1 This Contract constitutes the entire agreement between the parties and supersedes and extinguishes all previous  agreements, promises, assurances, warranties, representations and understandings between them, whether written  or oral, relating to its subject matter. 

11.2.2 Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or  warranty (whether made innocently or negligently) that is not set out in this Agreement. Each party agrees that it  shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement  in this Agreement. 

11.3 Variation. No variation of this Contract shall be effective unless it is in writing and signed by the parties (or their  authorised representatives). 

11.4 Waiver. No failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall  constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that  or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the  further exercise of that or any other right or remedy. 

11.5 Severance. If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall  be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification  is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of  a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the  Contract. 

11.6 Notices. 

11.6.1 Any notice or other communication given to a party under or in connection with the Contract shall be in writing,  addressed to that party at its registered office (if it is a company) or its principal place of business (in any other  case) or such other address as that party may have specified to the other party in writing in accordance with this  clause, and shall be delivered personally, sent by pre-paid first class post or other next working day delivery  service, commercial courier, or fax or email. 

11.6.2 A notice or other communication shall be deemed to have been received: if delivered personally, when left at the  address referred to in clause 11.6.1; if sent by pre-paid first class post or other next working day delivery service,  at 9.00 am on the second Business Day after posting; if delivered by commercial courier, on the date and at the  time that the courier's delivery receipt is signed; or, if sent by fax or email, one Business Day after transmission. 

11.6.3 The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal  action. 

11.7 Third party rights. No one other than a party to this Contract shall have any right to enforce any of its terms. 11.8 Governing law. The Contract, and any dispute or claim (including non-contractual disputes or claims) arising out  of or in connection with it or its subject matter or formation, shall be governed by and construed in accordance  with the law of England and Wales. 

11.9 Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction  to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this  Contract or its subject matter or formation. 

February 2020